Returns + Exchanges

 

RETURN POLICY

  • Direct refund to your bank account. Merchandise must be returned within 30 days to receive refund.
  • The refund amount is the amount paid for merchandise after all discounts are applied.
  • Merchandise must be returned new, unused, and in original packaging.

  

 

HOW TO RETURN

 

Please send an email to Info@caseismylife.com to ask for the return address. Please include your reason for returning.

  

CHANGE YOUR ORDER

You can change your order by yourself within 60min after you made your order.

For order made between 60min - 12h:

Please send your request to info@caseismylife.com (We can't 100% guarantee that your order can be changed).

For order made after 12h:

Unfortunately, change order are not available. Items can only be returned for a refund. If you would like a replacement item, please place another order online.

 

PRICE ADJUSTMENT

We're happy to issue a one-time price adjustment for an item from our website if it goes on sale within 7 days of your order shipment date. A refund for the price difference will be issued back to the original form of payment.

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